This happened to me once. I was calling Amazon and did a Google search on mobile. I called the big number that was at the top of search results. After I had given my account email, but nothing critical, I started becoming wary of the questions I was asked because they weren't relevant. I hung up and searched again and the result did not come up again, and Amazon's number was totally different. I looked up the number I called and it didn't find any results. So I'm guessing an ad scam. I definitely don't trust Google results with featured answers for things like that anymore.
This happened to my father while I was around during the beginning of the COVID lock down. He searched for an Apple support number and was served a targeted ad for a phishing site. Because of the change in search a few years prior, ads now look very much like search results compared to the obvious visual distinction back in the Don't-Be-Evil days. The ad was sufficiently targeted that it only showed up on his device for the search -- nobody else would see it.
Ironically today even network engineers of all people can't type speedtest.net without google's help. Set your search engine to wikipedia and see them struggle.
I feel like we lost the battle for any semblance of hope in matters of security when the URL bar blurred everything into search. There is simply no way to ensure that the browser does what one expects anymore.
