In their defense, if they know they have no inhouse competence and their existing org structure is not good for building software, then doesn't it make sense to contract people who do and can?

Also, if Germans admittedly are not great at building good UX, and/or software, there are countries/companies who definitely don't suffer from that shortcoming.

And I'm not sure why German cars suck == Europe is doomed, what about the infotainment on Renaults?